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Make sure the monitor is on. If no power light (green or orange light) is seen on the monitor display try pressing
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First check the computer's power cord to make sure it is completely plugged into the wall socket. If you are using a plug strip
1. My computer does not turn on, what do I do now?
First check the computer's power cord to make sure it is completely plugged into the wall socket. If you are using a plug strip, make sure it is completely plugged into the wall socket and that the power switch on the plug strip is turned on. Some plug strips also have a built in circuit breaker which usually looks like a black or red button near the power switch. Press the button to reset it and see if that solves the problem.
2. If there is no display on monitor, what to do?
Make sure the monitor is on. If no power light (green or orange light) is seen on the monitor display, try pressing the power button until it comes on. If your computer power is on and you step way from the computer and upon returning it is black it’s likely that the computer is asleep. Try moving your mouse, clicking the mouse buttons, and/or pressing any key (space bar) on the keyboard to wake it up. Make sure that the monitor is connected properly to the back of the computer.
3. I get a ‘no signal input’ message, what to do?
Just check if the monitor is connected to the rear end of the computer. If the monitor appears to be connected, verify that the cable is not loose by disconnecting all the cables and then reconnect.
4. How do I get into Safe Mode?
To get into Safe Mode in Windows 2k/XP/NT, as the computer is booting press and hold your “F8 Key” which should bring up the “Windows Advanced Options Menu”. Use you arrow keys to move to “Safe Mode” and press your Enter Key.
5.How do I fix a paper jam?
Turn off the printer. Inspect the location or tray that ejects the printed paper to. If the stuck paper is visible, manually remove it. Remove the paper trays and any paper that is stuck between the tray and the printer.
6. How do I map a network drive?
Open Microsoft Explorer. From explorer, click the “Tools” drop down menu and click the option “Map Network Drive”. Specify the network drive or the network computer as the folder. If the computer’s name is “hope”, to map to that computer, type “\\hope” . If you wished to map a shared folder on the “hope” computer such as mp3 folder, you should type “\\hope\mp3”.
7. What is a computer virus?
A computer virus is a software program that has been intentionally created to cause a user grief, spread to other computers, or destroy data on the individuals’ computers. To help prevent a computer from becoming infected by a virus, software developers have developed antivirus programs that stay active on the computer helping to protect it.
8. If I format or erase my hard drive, will it remove a virus?
If your computer is infected with a virus – formatting or erasing the hard disk will remove any type of virus. However, keep in mind if back-ups have the virus, it may spread to other computers in a network and affect them
9. How do I delete internet cookies?
Microsoft Internet Explorer users can go to the tools and then choose “Delete browsing history”. You can then choose to delete your internet cookies.